Guest Information

Accounts

Credit cards,  travellers cheques, and of course cash are all welcome. Please note, that we are not very happy about credit cards. We take them, but we don’t like them. If you want this place to stay affordable – pay with cash.

Reception

A Receptionist is available from 8.00 am – 8.30 pm daily. Should any guest wish to make an early departure, we ask that they notify us beforehand in order that the necessary arrangements can be made for the settlement of accounts.

Arrival & Departure:

Rooms are available after 2 pm on the day of your arrival, unless prior arrangements have been made. We respectfully request that our guests vacate their room by 11.00 am on the day of departure. We are most happy to assist with the storage of luggage regarding a late departure.

Arrangements regarding early arrival or late departure can be made.

Breakfast:

Breakfast from 8.00 am – 11 am daily.

Parking:

There are two big car parks in the neighborhood. If you are coming to Berlin by car, you will need a so called “Umweltvignette”,

Internet:

We offer broadband WiFi access to our guests, available in all rooms. WiFi is free of charge. 

Pets:

Sorry, no pets. We are animal lovers, but some our guests suffer from allergies .

Valuables

Articles of value should be deposited at Reception. The hotel is not responsible for valuables left in guests rooms or elsewhere in the hotel.

Smoking

All rooms are a no smoking zone. However we have a big balcony and some rooms with balconies as well.

Cancellation:

You can cancel your booking till 2 pm two days before your indicated arrival. If you cancel later or don’t show you will be charged  for one (first) night only.